Most helpful customer reviews
1 of 1 people found the following review helpful.
By REGINA SIMMS
Update: seller responded and offered to replace item. I responded back great I would be happy to return for a replacement but never receive how or when to return it.
I bought this watch for my 10 yo daughter's birthday. She's worn it about 5 times and has kept it in perfect shape. Yesterday it stopped working and since it's 7 days passed the return window we're stuck with this non-functioning watch. I know it wasn't super expensive but the product should last longer than 37 days. When we plug it in to charge it just cycles through the welcome screen over and over again. I do not recommend buying this watch. Spend a little more for something that will last.
0 of 0 people found the following review helpful.
DO NOT WASTE MONEY
By Hubert D Richmond
At first it was great. Yeah the manual is a little small and a lot of it is in Chinese. But it's easy to figure out. But then after 2-3 months the heart rate monitor stopped. Then the magnetic charging cable would not stay attached. It would only charge if you held the cable with finger pressure to the back of the watch. I did use the sleep monitor function a lot and it worked great. Then I noticed the backing was broken. I did not submit the watch to undue stress or wear. I may have tighten the screws too far when I put the SD card in. Point is it broke rather easy as I did not really over tighten the screws. I loved the style and while it was working it worked great. I did not even bother contacting Amazon with this problem as I cannot be the first that experienced this. I was so excited when I got it and slowly got to the point I wish I had saved the money. Made this comment to save you the time, trouble and money. I would have felt bad giving this as a gift then have it fall apart slowly. Just give a gift card lol.
4 of 5 people found the following review helpful. See all 21 customer reviews...
Worst Amazon Buying Experience Ever!
By Richard W. Brewster
I don't know what watch all the other reviewers got but must not have been this one. Let's start by saying if you're over 40 you will not be able to read the manual. I had to take it to work and blow it up to read it. The instructions started by telling you to remove that back to put in a sim card. The screwdriver that came with it had a defective tip and would not engage the screws. I couldn't figure out why I took the back off anyway (with my own screwdriver) as there was no sim card included (unless it was already in there). After viewing a helpful video someone had made I was able to get the time set and the software onto my phone. It did connect to my iPhone for phone calls but that's it. Couldn't figure out text messaging and the heart rate monitor, one of the main reasons I got it, was totally inaccurate. I thought maybe I was doing something wrong so I tried contacting the seller. NO RESPONSE. As a quite frequent Amazon customer, this is by far the worst product and buying experience to date. Sent it back for refund. Very disappointed to say the least.